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Mihir Goyal

Support Analyst (AMS) | Oracle Fusion CX | Sales · Marketing (Eloqua) · CPQ · Support Analyst (AMS) · Techno-functional
Frankfurt, GermanyAssociateCET (UTC+1)Part timeWork permit held
Open to working in Remote · London · Frankfurt · will relocate
Support Analyst (AMS) with 1 years of hands-on Oracle Fusion CX experience, specialising in Sales, Marketing (Eloqua), CPQ. Delivered support and enhancement work across media & entertainment clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.
1
years in Oracle
—
years in total
1
projects
EUR 54,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 60 days
Notice period
60 days
Works
From home
Open to
Part time
Location
Frankfurt, Germany · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Upgrade
A broadcast and streaming network
Upgrade of Oracle Fusion CX for a broadcast and streaming network, covering Sales, Marketing (Eloqua), CPQ. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
SalesCPQMarketing (Eloqua)
Jan 2026 – Aug 2026 · 8 mo · Frankfurt · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
SalesSupportedServiceConfiguredCPQSupportedField ServiceConfiguredMarketing (Eloqua)ConfiguredB2B CommerceSupported
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Media & Entertainment
LANGUAGES
GermanProfessionalEnglishProfessional

Credentials

1Z0-1054Not verified

Education

Masters · Computer Applications
Nirma University · 2024 · Correspondence
AvailabilityIn 60 days
Notice period60 days
RateEUR 54,000 / yr