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Mihir Bansal

Techno-Functional Lead | Oracle Fusion CX | Partner Relationship Management · Loyalty · Knowledge Management · Techno-Functional Lead · Techno-functional
Noida, IndiaSeniorIST (UTC+5:30)Advisory · Contract to hire · PermanentCitizen
Open to working in Noida
Techno-Functional Lead with 11 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Knowledge Management. Delivered multiple full-cycle implementations across agriculture & food clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
11
years in Oracle
—
years in total
3
projects
₹18 LPA
annual
Seniority
Senior · Techno-Functional Lead
Availability
Available now
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire, Permanent
Location
Noida, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadAdvisoryLed
A Tier-1 private-sector bank
Advisory of Oracle Fusion CX for a Tier-1 private-sector bank, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyKnowledge Management
Mar 2024 – Aug 2026 · 30 mo · Noida · Banking & Financial Services
Techno-Functional LeadImplementation
A top-10 Indian pharma company · via Kestrelline Digital
Implementation of Oracle Fusion CX for a top-10 Indian pharma company, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyKnowledge Management
Apr 2021 – Sep 2023 · 30 mo · Noida · Pharma & Life Sciences
Techno-Functional LeadRollout
A government transport undertaking
Rollout of Oracle Fusion CX for a government transport undertaking, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyKnowledge Management
May 2018 – Oct 2020 · 30 mo · Noida · Public Sector

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
Partner Relationship ManagementLedLoyaltyImplementedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Agriculture & Food
LANGUAGES
HindiBasicEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Bachelors · Computer Applications
Christ University · 2010 · Correspondence
AvailabilityAvailable now
Notice period15 days
Rate₹18 LPA