Mei Thomas

Delivery Manager | Oracle NetSuite CX | CRM · SuiteCommerce · Delivery Manager · Techno-functional

Pune, IndiaLeadIST (UTC+5:30)Advisory · Contract to hire · PermanentCitizen

Open to working in Pune

Delivery Manager with 12 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across telecom clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Lead · Delivery Manager
Availability: Available now
Notice period: Immediate
Works: From home
Open to: Advisory, Contract to hire, Permanent
Location: Pune, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 2 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerSupport / AMSLed

A government transport undertaking · via Quillfield Partners

Support / AMS of Oracle NetSuite CX for a government transport undertaking, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2023 – Oct 2026 · 44 mo · Pune · Public Sector

Delivery ManagerMigration

A global auto-components manufacturer · via Northwyn Analytics

Migration of Oracle NetSuite CX for a global auto-components manufacturer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2019 – Jul 2022 · 39 mo · Pune · Manufacturing

Delivery ManagerImplementation

An EPC infrastructure company · via Orvane Consulting

Implementation of Oracle NetSuite CX for an EPC infrastructure company, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2015 – Nov 2018 · 47 mo · Pune · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

SuiteScriptPower BI

MODULES

NetSuite CRMLedSuiteCommerceLed

PILLARS

INDUSTRIES

AutomotiveTelecom

LANGUAGES

MarathiNativeEnglishProfessional

Education

Doctorate · Commerce

IIM Ahmedabad · 2017 · Full-time

AvailabilityAvailable now

Notice periodImmediate

RateOn request