Mei Sinha

Techno-Functional Lead | Oracle Fusion CX | Loyalty · Customer Data Management · Techno-Functional Lead · Techno-functional

Toronto, CanadaLeadEST (UTC-5)Contract · Part time · PermanentPermanent resident

Open to working in Toronto

Techno-Functional Lead with 17 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across hospitality & travel clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

CAD 2,11,000 / yr

annual

Seniority: Lead · Techno-Functional Lead
Availability: In 2 weeks
Notice period: Serving notice
Works: Onsite
Open to: Contract, Part time, Permanent
Location: Toronto, Canada · EST (UTC-5)
Work authorisation: Permanent resident

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed

A 400-store retail chain · via Valecrest Technologies

Support / AMS of Oracle Fusion CX for a 400-store retail chain, covering Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyalty

Mar 2022 – Dec 2026 · 58 mo · Toronto · Retail & CPG

Techno-Functional LeadMigration

A multi-specialty hospital chain · via Orvane Consulting

Migration of Oracle Fusion CX for a multi-specialty hospital chain, covering Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyalty

May 2017 – Jul 2021 · 51 mo · Toronto · Healthcare

Techno-Functional LeadImplementation

A Tier-1 private-sector bank · via Quillfield Partners

Implementation of Oracle Fusion CX for a Tier-1 private-sector bank, covering Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyalty

Jan 2012 – Sep 2016 · 57 mo · Toronto · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OICVisual Builder StudioExcelOTBI

MODULES

Customer Data ManagementLedLoyaltyLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Hospitality & TravelRetail & CPG

LANGUAGES

EnglishProfessionalPunjabiNative

Education

Doctorate · Computer Applications

NIT Trichy · 2012 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateCAD 2,11,000 / yr