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Mei Singh

Support Analyst (AMS) | Oracle Fusion CX | Marketing (Eloqua) · B2B Commerce · Support Analyst (AMS) · Techno-functional
Kochi, IndiaAssociateIST (UTC+5:30)Contract · Part timeCitizen
Open to working in Kochi
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Marketing (Eloqua), B2B Commerce. Delivered support and enhancement work across hospitality & travel clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
2
years in Oracle
—
years in total
2
projects
₹5 LPA
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 2 weeks
Notice period
Immediate
Works
Onsite
Open to
Contract, Part time
Location
Kochi, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration
An EPC infrastructure company · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for an EPC infrastructure company, covering Marketing (Eloqua), B2B Commerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)B2B Commerce
Feb 2026 – Jun 2026 · 5 mo · Kochi · Construction & Engineering
Support Analyst (AMS)Rollout
A third-party logistics provider
Rollout of Oracle Fusion CX for a third-party logistics provider, covering Marketing (Eloqua), B2B Commerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)B2B Commerce
May 2025 – Jul 2025 · 3 mo · Kochi · Logistics

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UXOIC
MODULES
Marketing (Eloqua)ConfiguredB2B CommerceSupported
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Hospitality & TravelRetail & CPG
LANGUAGES
EnglishNativeMalayalamNative
ALSO WORKED ON
Salesforce

Education

Doctorate · Computer Applications
Delhi University · 2026 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
Rate₹5 LPA