Mei Sethi

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional

Melbourne, AustraliaConsultantAEST (UTC+10)Advisory · Contract to hireWork permit held

Open to working in Melbourne

Techno-Functional Lead with 4 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across telecom clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

AUD 1,72,000 / yr

annual

Seniority: Consultant · Techno-Functional Lead
Availability: In 30 days
Notice period: 15 days
Works: Onsite
Open to: Advisory, Contract to hire
Location: Melbourne, Australia · AEST (UTC+10)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigration

A 400-store retail chain · via Kestrelline Digital

Migration of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2025 – Sep 2026 · 20 mo · Melbourne · Retail & CPG

Techno-Functional LeadRollout

A multi-specialty hospital chain

Rollout of Oracle EBS CX for a multi-specialty hospital chain, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

May 2023 – Aug 2024 · 16 mo · Melbourne · Healthcare

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

Oracle Forms & ReportsODIBI Publisher

MODULES

EBS TeleServiceConfiguredEBS Field ServiceConfiguredEBS TeleSalesImplementedEBS Service ContractsImplemented

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

AutomotiveTelecom

LANGUAGES

TamilConversationalEnglishNative

ALSO WORKED ON

Microsoft Dynamics

Education

Doctorate · Business Administration

IGNOU · 2026 · Full-time

AvailabilityIn 30 days

Notice period15 days

RateAUD 1,72,000 / yr