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MR

Mei Rao

Solution Architect | Oracle NetSuite CX | CRM · SuiteCommerce · Solution Architect · Techno-functional
Hyderabad, IndiaLeadIST (UTC+5:30)Contract to hire · Part time · PermanentCitizen
Open to working in Hyderabad
Solution Architect with 24 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across logistics clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
24
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
In 60 days
Notice period
Serving notice
Works
From home
Open to
Contract to hire, Part time, Permanent
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectSupport / AMSLed
A third-party logistics provider · via Northwyn Analytics
Support / AMS of Oracle NetSuite CX for a third-party logistics provider, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2019 – Nov 2026 · 93 mo · Hyderabad · Logistics
Solution ArchitectMigration
A government transport undertaking · via Northwyn Analytics
Migration of Oracle NetSuite CX for a government transport undertaking, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2011 – Jul 2018 · 87 mo · Hyderabad · Public Sector
Solution ArchitectImplementation
A multi-specialty hospital chain · via Northwyn Analytics
Implementation of Oracle NetSuite CX for a multi-specialty hospital chain, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2003 – Oct 2010 · 94 mo · Hyderabad · Healthcare

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
LogisticsMedia & Entertainment
LANGUAGES
EnglishProfessionalTeluguNative

Education

PG · Information Technology
University of Mumbai · 2000 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
RateOn request