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MP

Mei Pillai

Support Analyst (AMS) | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Support Analyst (AMS) · Techno-functional
Bengaluru, IndiaAssociateIST (UTC+5:30)Part timeCitizen
Open to working in Bengaluru · Remote · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered support and enhancement work across real estate clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.
2
years in Oracle
—
years in total
2
projects
₹6 LPA
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 60 days
Notice period
60 days
Works
Onsite
Open to
Part time
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
A government transport undertaking · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a government transport undertaking, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Apr 2026 – Jun 2026 · 3 mo · Bengaluru · Public Sector
Support Analyst (AMS)Rollout
A global auto-components manufacturer
Rollout of Oracle Fusion CX for a global auto-components manufacturer, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
May 2025 – Jun 2025 · 2 mo · Bengaluru · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UXOICVisual Builder Studio
MODULES
Customer Data ManagementConfiguredLoyaltySupportedIncentive CompensationSupportedKnowledge ManagementSupportedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Energy & UtilitiesReal Estate
LANGUAGES
EnglishNativeKannadaNative

Education

Doctorate · Computer Applications
Bangalore University · 2026 · Executive
AvailabilityIn 60 days
Notice period60 days
Rate₹6 LPA