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Mei Mukherjee

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Ahmedabad, IndiaLeadIST (UTC+5:30)Advisory · Contract · Contract to hireCitizen
Open to working in Ahmedabad
Techno-Functional Lead with 20 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across hospitality & travel clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
20
years in Oracle
—
years in total
3
projects
₹27 LPA
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 30 days
Notice period
Serving notice
Works
Onsite
Open to
Advisory, Contract, Contract to hire
Location
Ahmedabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A pan-India telecom operator · via Ledgerkraft Consulting
Support / AMS of Oracle Fusion CX for a pan-India telecom operator, covering Incentive Compensation, B2C Service, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jun 2021 – Jul 2026 · 62 mo · Ahmedabad · Telecom
Techno-Functional LeadRollout
An international development NGO
Rollout of Oracle Fusion CX for an international development NGO, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
May 2015 – Jul 2020 · 63 mo · Ahmedabad · Non-profit
Techno-Functional LeadImplementation
A listed IT services company · via Sarvat ERP Solutions
Implementation of Oracle Fusion CX for a listed IT services company, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Apr 2009 – Jul 2014 · 64 mo · Ahmedabad · IT & Technology

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
ExcelOTBIREST APIs
MODULES
Customer Data ManagementLedIntelligent AdvisorLedLoyaltyLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Hospitality & TravelRetail & CPG
LANGUAGES
GujaratiConversationalEnglishNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications
Christ University · 2010 · Full-time
AvailabilityIn 30 days
Notice periodServing notice
Rate₹27 LPA