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Mei Kapoor

Support Analyst (AMS) | Oracle EBS HCM | Self-Service HR · Payroll · Advanced Benefits · Support Analyst (AMS) · Techno-functional
Mexico City, MexicoAssociateCST (UTC-6)ContractCitizen
Open to working in Mexico City · Remote · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle EBS HCM experience, specialising in Self-Service HR, Payroll, Advanced Benefits. Delivered support and enhancement work across pharma & life sciences clients — payroll and statutory requirement workshops and parallel payroll runs and reconciliation. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Strong on Mexico / Latin America localization: statutory, tax and compliance setups. Notice period: 15 days.
2
years in Oracle
—
years in total
2
projects
USD 76,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 2 weeks
Notice period
15 days
Works
Onsite
Open to
Contract
Location
Mexico City, Mexico · CST (UTC-6)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
A Big-Four advisory practice · via Tessaline Systems
Implementation of Oracle EBS HCM for a Big-Four advisory practice, covering Self-Service HR, Payroll, Advanced Benefits. Key work: payroll and statutory requirement workshops; fast formulas for pay and absence. Worked with business users through SIT, UAT and go-live.
EBS PayrollEBS Self-Service HREBS Advanced Benefits
Jan 2026 – Aug 2026 · 8 mo · Mexico City · Professional Services
Support Analyst (AMS)Migration
A hotel and resorts group · via Valecrest Technologies
Migration of Oracle EBS HCM for a hotel and resorts group, covering Self-Service HR, Payroll, Advanced Benefits. Key work: balance loads through HDL; payroll and statutory requirement workshops. Worked with business users through SIT, UAT and go-live.
EBS PayrollEBS Self-Service HREBS Advanced Benefits
May 2025 – Oct 2025 · 6 mo · Mexico City · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
LOCALIZATIONS
Mexico / Latin America
TECHNICAL STACK
BI PublisherOAFADFdiSQL / PL-SQL
MODULES
EBS Core HRConfiguredEBS PayrollSupportedEBS Self-Service HRConfiguredEBS Compensation WorkbenchSupportedEBS Advanced BenefitsConfiguredEBS OTLSupported
PILLARS
HCM
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Higher EducationPharma & Life Sciences
LANGUAGES
EnglishProfessionalSpanishNative

Credentials

1Z0-1050Pending review

Education

Doctorate · Computer Applications
VIT Vellore · 2026 · Correspondence
AvailabilityIn 2 weeks
Notice period15 days
RateUSD 76,000 / yr