Techno-Functional LeadSupport / AMS
A hotel and resorts group · via Quillfield Partners
Support / AMS of Oracle Fusion CX for a hotel and resorts group, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty