Mei Iyer

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional

Amsterdam, NetherlandsSeniorCET (UTC+1)Contract · Part time · PermanentWork permit held

Open to working in Amsterdam

Techno-Functional Lead with 8 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across construction & engineering clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

EUR 94,000 / yr

annual

Seniority: Senior · Techno-Functional Lead
Availability: In 2 weeks
Notice period: Serving notice
Works: Onsite
Open to: Contract, Part time, Permanent
Location: Amsterdam, Netherlands · CET (UTC+1)
Work authorisation: Work permit held

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed

A state power-distribution utility · via Sarvat ERP Solutions

Support / AMS of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2025 – Sep 2026 · 16 mo · Amsterdam · Energy & Utilities

Techno-Functional LeadRollout

A national FMCG company

Rollout of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

May 2023 – Jul 2024 · 15 mo · Amsterdam · Retail & CPG

Techno-Functional LeadImplementation

A Gulf-based retail bank · via Kestrelline Digital

Implementation of Oracle EBS CX for a Gulf-based retail bank, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Apr 2021 – Dec 2022 · 21 mo · Amsterdam · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

BI PublisherOAFADFdi

MODULES

EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Construction & EngineeringNon-profit

LANGUAGES

DutchNativeEnglishNative

Credentials

1Z0-1054Pending review

Education

PG · Business Administration

University of Mumbai · 2016 · Executive

AvailabilityIn 2 weeks

Notice periodServing notice

RateEUR 94,000 / yr