Mei Goyal

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional

Hyderabad, IndiaAssociateIST (UTC+5:30)Advisory · Contract · Contract to hireCitizen

Open to working in Hyderabad

Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across pharma & life sciences clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Associate · Support Analyst (AMS)
Availability: In 30 days
Notice period: Serving notice
Works: From home
Open to: Advisory, Contract, Contract to hire
Location: Hyderabad, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

An international development NGO · via Tessaline Systems

Support / AMS of Oracle NetSuite CX for an international development NGO, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2026 – Sep 2026 · 7 mo · Hyderabad · Non-profit

Support Analyst (AMS)Migration

A commercial real-estate developer · via Tessaline Systems

Migration of Oracle NetSuite CX for a commercial real-estate developer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2025 – Aug 2025 · 4 mo · Hyderabad · Real Estate

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

REST APIsExcel

MODULES

NetSuite CRMSupportedSuiteCommerceConfigured

PILLARS

INDUSTRIES

Higher EducationPharma & Life Sciences

LANGUAGES

EnglishProfessionalTeluguNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Business Administration

Gujarat University · 2026 · Full-time

AvailabilityIn 30 days

Notice periodServing notice

RateOn request