Mei Ghosh

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional

Chennai, IndiaConsultantIST (UTC+5:30)Contract to hire · PermanentCitizen

Open to working in Chennai

Techno-Functional Lead with 6 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across logistics clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

₹5,86,000 / yr

annual

Seniority: Consultant · Techno-Functional Lead
Availability: Available now
Notice period: Immediate
Works: Onsite
Open to: Contract to hire, Permanent
Location: Chennai, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 4 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigration

A national FMCG company · via Brightmoor Advisory

Migration of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2025 – Oct 2026 · 21 mo · Chennai · Retail & CPG

Techno-Functional LeadRollout

A defence electronics PSU

Rollout of Oracle EBS CX for a defence electronics PSU, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

May 2023 – Jul 2024 · 15 mo · Chennai · Aerospace & Defence

Techno-Functional LeadMigration

A private university group · via Aurenza Global Services

Migration of Oracle EBS CX for a private university group, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2021 – Nov 2022 · 22 mo · Chennai · Higher Education

Career break · May 2023 – Nov 2024 · Parental leave

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

ODIBI PublisherOAF

MODULES

EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesConfiguredEBS Service ContractsConfigured

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

TamilNativeEnglishNative

Credentials

1Z0-1054Document verified

Education

PG · Commerce

Heriot-Watt University Dubai · 2020 · Full-time

AvailabilityAvailable now

Notice periodImmediate

Rate₹5,86,000 / yr