Mei Fernandes

Support Analyst (AMS) | Oracle Fusion HCM | Help Desk · Journeys · Strategic Workforce Planning · Support Analyst (AMS) · Techno-functional

Gurugram, IndiaAssociateIST (UTC+5:30)ContractCitizen

Open to working in Remote · Gurugram · will relocate

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion HCM experience, specialising in Help Desk, Journeys, Strategic Workforce Planning. Delivered support and enhancement work across logistics clients — HR and talent requirement workshops and HDL conversions of workers and assignments. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

₹6 LPA

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: 15 days
Works: Hybrid
Open to: Contract
Location: Gurugram, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

A hotel and resorts group · via Brightmoor Advisory

Implementation of Oracle Fusion HCM for a hotel and resorts group, covering Help Desk, Journeys, Strategic Workforce Planning. Key work: HDL conversions of workers and assignments; UAT, training and go-live. Worked with business users through SIT, UAT and go-live.

Help DeskStrategic Workforce PlanningJourneys

Apr 2026 – Sep 2026 · 6 mo · Gurugram · Hospitality & Travel

Support Analyst (AMS)Rollout

A Tier-1 private-sector bank

Rollout of Oracle Fusion HCM for a Tier-1 private-sector bank, covering Help Desk, Journeys, Strategic Workforce Planning. Key work: self-service flows for employees and managers; HR and talent requirement workshops. Worked with business users through SIT, UAT and go-live.

Help DeskStrategic Workforce PlanningJourneys

May 2025 – Oct 2025 · 6 mo · Gurugram · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Fast FormulaExcelHDLRedwood UXOTBI

MODULES

Workforce Health and SafetyConfiguredHelp DeskSupportedStrategic Workforce PlanningSupportedJourneysConfigured

PILLARS

HCM

RELEASES

26.D26.C26.B

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

HindiNativeEnglishNative

Education

PG · Business Administration

University of London · 2025 · Full-time

AvailabilityIn 2 weeks

Notice period15 days

Rate₹6 LPA