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Mei Dixit

Support Analyst (AMS) | Oracle Fusion CX | Partner Relationship Management · Loyalty · Customer Data Management · Support Analyst (AMS) · Techno-functional
Moscow, RussiaAssociateMSK (UTC+3)Advisory · Contract to hireCitizen
Open to working in Moscow
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Customer Data Management. Delivered support and enhancement work across construction & engineering clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
2
years in Oracle
—
years in total
2
projects
USD 85,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 30 days
Notice period
15 days
Works
Onsite
Open to
Advisory, Contract to hire
Location
Moscow, Russia · MSK (UTC+3)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration
A listed IT services company · via Tessaline Systems
Migration of Oracle Fusion CX for a listed IT services company, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
May 2026 – Oct 2026 · 6 mo · Moscow · IT & Technology
Support Analyst (AMS)Migration
An agri-commodities exporter · via Tessaline Systems
Migration of Oracle Fusion CX for an agri-commodities exporter, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
May 2025 – Aug 2025 · 4 mo · Moscow · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIsGroovyRedwood UX
MODULES
Customer Data ManagementConfiguredPartner Relationship ManagementConfiguredLoyaltySupportedKnowledge ManagementSupported
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
EnglishProfessionalRussianNative

Credentials

1Z0-1054Pending review

Education

PG · Commerce
Symbiosis International University · 2023 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateUSD 85,000 / yr