Support Analyst (AMS)Migration
A listed IT services company · via Tessaline Systems
Migration of Oracle Fusion CX for a listed IT services company, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty