Mei Ansari

Support Analyst (AMS) | Oracle Fusion CX | Partner Relationship Management · Knowledge Management · Support Analyst (AMS) · Techno-functional

Kochi, IndiaAssociateIST (UTC+5:30)Part time · PermanentCitizen

Open to working in Kochi

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Knowledge Management. Delivered support and enhancement work across pharma & life sciences clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

₹5 LPA

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 60 days
Notice period: 30 days
Works: Onsite
Open to: Part time, Permanent
Location: Kochi, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 8 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

A 400-store retail chain · via Sarvat ERP Solutions

Migration of Oracle Fusion CX for a 400-store retail chain, covering Partner Relationship Management, Knowledge Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementKnowledge Management

Feb 2026 – Dec 2026 · 11 mo · Kochi · Retail & CPG

Support Analyst (AMS)Rollout

A multi-specialty hospital chain

Rollout of Oracle Fusion CX for a multi-specialty hospital chain, covering Partner Relationship Management, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementKnowledge Management

May 2025 – Nov 2025 · 7 mo · Kochi · Healthcare

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIsGroovy

MODULES

Partner Relationship ManagementSupportedKnowledge ManagementConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Higher EducationPharma & Life Sciences

LANGUAGES

EnglishNativeMalayalamNative

ALSO WORKED ON

Zoho

Education

Doctorate · Computer Applications

Heriot-Watt University Dubai · 2026 · Full-time

AvailabilityIn 60 days

Notice period30 days

Rate₹5 LPA