Megha Fernandes

Business Analyst | Oracle Fusion CX | Loyalty · Knowledge Management · Business Analyst · Functional

Hyderabad, IndiaConsultantIST (UTC+5:30)Advisory · Contract · Contract to hireCitizen

Open to working in Hyderabad

Business Analyst with 4 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Knowledge Management. Delivered implementations and rollouts across real estate clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

₹9 LPA

annual

Seniority: Consultant · Business Analyst
Availability: In 30 days
Notice period: Serving notice
Works: From home
Open to: Advisory, Contract, Contract to hire
Location: Hyderabad, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystSupport / AMS

A state power-distribution utility · via Brightmoor Advisory

Support / AMS of Oracle Fusion CX for a state power-distribution utility, covering Loyalty, Knowledge Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

LoyaltyKnowledge Management

Jun 2025 – Nov 2026 · 18 mo · Hyderabad · Energy & Utilities

Business AnalystAdvisory

A top-10 Indian pharma company

Advisory of Oracle Fusion CX for a top-10 Indian pharma company, covering Loyalty, Knowledge Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

LoyaltyKnowledge Management

Mar 2023 – Jul 2024 · 17 mo · Hyderabad · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder StudioExcel

MODULES

LoyaltyImplementedKnowledge ManagementConfigured

PILLARS

RELEASES

26.D26.C26.B26.A25.D

INDUSTRIES

Construction & EngineeringEnergy & UtilitiesReal Estate

LANGUAGES

EnglishNativeTeluguNative

ALSO WORKED ON

Microsoft Dynamics

Education

Bachelors · Finance

Savitribai Phule Pune University · 2017 · Full-time

AvailabilityIn 30 days

Notice periodServing notice

Rate₹9 LPA