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MV

Meera Verma

Delivery Manager | Oracle EBS CX | Field Service · TeleSales · TeleService · Delivery Manager · Functional
Doha, QatarLeadAST (UTC+3)Part timeWork permit held
Open to working in Remote · Doha · will relocate
Delivery Manager with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across healthcare clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
14
years in Oracle
—
years in total
3
projects
USD 2,12,000 / yr
annual
Seniority
Lead · Delivery Manager
Availability
In 60 days
Notice period
60 days
Works
Hybrid
Open to
Part time
Location
Doha, Qatar · AST (UTC+3)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerUpgradeLed
A pan-India telecom operator
Upgrade of Oracle EBS CX for a pan-India telecom operator, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2023 – Oct 2026 · 43 mo · Doha · Telecom
Delivery ManagerRollout
A broadcast and streaming network
Rollout of Oracle EBS CX for a broadcast and streaming network, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2019 – Nov 2022 · 46 mo · Doha · Media & Entertainment
Delivery ManagerAdvisory
A 400-store retail chain
Advisory of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2015 – Dec 2018 · 43 mo · Doha · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
OAFADFdi
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
HealthcareReal Estate
LANGUAGES
HindiBasicEnglishNativeArabicProfessionalspeak/read

Education

Diploma · Accounting
Amity University · 2004 · Part-time
AvailabilityIn 60 days
Notice period60 days
RateUSD 2,12,000 / yr