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Meera Tiwari

Functional Consultant | Oracle Fusion CX | Loyalty · Customer Data Management · Knowledge Management · Functional Consultant · Functional
Vadodara, IndiaConsultantIST (UTC+5:30)AdvisoryCitizen
Open to working in Remote · Vadodara · will relocate
Functional Consultant with 5 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Customer Data Management, Knowledge Management. Delivered implementations and rollouts across banking & financial services clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
5
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Consultant · Functional Consultant
Availability
Not looking
Notice period
Immediate
Works
From home
Open to
Advisory
Location
Vadodara, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantSupport / AMS
A Tier-1 private-sector bank · via Kestrelline Digital
Support / AMS of Oracle Fusion CX for a Tier-1 private-sector bank, covering Loyalty, Customer Data Management, Knowledge Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyKnowledge Management
Jan 2025 – Jun 2026 · 18 mo · Vadodara · Banking & Financial Services
Functional ConsultantUpgrade
A 400-store retail chain
Upgrade of Oracle Fusion CX for a 400-store retail chain, covering Loyalty, Customer Data Management, Knowledge Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyKnowledge Management
Feb 2023 – Sep 2024 · 20 mo · Vadodara · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIs
MODULES
Customer Data ManagementImplementedLoyaltyConfiguredKnowledge ManagementConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
GujaratiProfessionalHindiNativeEnglishProfessionalspeak/read

Education

Diploma · Commerce
Jawaharlal Nehru Technological University · 2015 · Full-time
AvailabilityNot looking
Notice periodImmediate
RateOn request