Functional ConsultantMigration
A Gulf-based retail bank · via Kestrelline Digital
Migration of Oracle Fusion CX for a Gulf-based retail bank, covering Loyalty, Customer Data Management, Knowledge Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyKnowledge Management