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Meera Mehta

Programme Director | Oracle EBS CX | Field Service · TeleSales · TeleService · Programme Director · Functional
Doha, QatarLeadAST (UTC+3)ContractWork permit held
Open to working in Remote · Doha · will relocate
Programme Director with 24 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across banking & financial services clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
24
years in Oracle
—
years in total
3
projects
USD 1,73,000 / yr
annual
Seniority
Lead · Programme Director
Availability
In 2 weeks
Notice period
15 days
Works
Hybrid
Open to
Contract
Location
Doha, Qatar · AST (UTC+3)
Work authorisation
Work permit held
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Programme DirectorUpgradeLed
A broadcast and streaming network
Upgrade of Oracle EBS CX for a broadcast and streaming network, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2019 – Nov 2026 · 92 mo · Doha · Media & Entertainment
Programme DirectorRollout
A multi-specialty hospital chain
Rollout of Oracle EBS CX for a multi-specialty hospital chain, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2011 – Jul 2018 · 90 mo · Doha · Healthcare
Programme DirectorAdvisory
A third-party logistics provider
Advisory of Oracle EBS CX for a third-party logistics provider, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2003 – Oct 2010 · 89 mo · Doha · Logistics

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Workflow BuilderOracle Forms & Reports
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
HindiBasicEnglishNativeArabicProfessionalspeak/read

Education

Diploma · Finance
ICAI (Chartered Accountancy) · 1998 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
RateUSD 1,73,000 / yr