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Mayank Goyal

Functional Consultant | Oracle Fusion CX | Loyalty · Customer Data Management · Functional Consultant · Functional
Moscow, RussiaSeniorMSK (UTC+3)Contract · Part timeCitizen
Open to working in Moscow
Functional Consultant with 11 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across hospitality & travel clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
11
years in Oracle
—
years in total
3
projects
USD 720 / day
day rate
Seniority
Senior · Functional Consultant
Availability
In 2 weeks
Notice period
Immediate
Works
From home
Open to
Contract, Part time
Location
Moscow, Russia · MSK (UTC+3)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantMigrationLed
A Gulf-based retail bank · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a Gulf-based retail bank, covering Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Feb 2024 – Dec 2026 · 35 mo · Moscow · Banking & Financial Services
Functional ConsultantAdvisory
A broadcast and streaming network
Advisory of Oracle Fusion CX for a broadcast and streaming network, covering Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Mar 2021 – Jul 2023 · 29 mo · Moscow · Media & Entertainment
Functional ConsultantImplementation
A government transport undertaking · via Kestrelline Digital
Implementation of Oracle Fusion CX for a government transport undertaking, covering Loyalty, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Apr 2018 – Sep 2020 · 30 mo · Moscow · Public Sector

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder Studio
MODULES
Customer Data ManagementImplementedLoyaltyLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Hospitality & TravelLogisticsRetail & CPG
LANGUAGES
EnglishNativeRussianNative

Education

Bachelors · Commerce
Christ University · 2012 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateUSD 720 / day