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Mayank Gandhi

Functional Consultant | Oracle Fusion CX | Loyalty · Customer Data Management · Functional Consultant · Functional
Kochi, IndiaSeniorIST (UTC+5:30)Contract · Part timeCitizen
Open to working in Kochi
Functional Consultant with 11 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across public sector clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
11
years in Oracle
—
years in total
3
projects
₹26 LPA
annual
Seniority
Senior · Functional Consultant
Availability
In 2 weeks
Notice period
Immediate
Works
From home
Open to
Contract, Part time
Location
Kochi, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 8 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantMigrationLed
A government transport undertaking · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a government transport undertaking, covering Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Feb 2024 – Dec 2026 · 35 mo · Kochi · Public Sector
Functional ConsultantAdvisory
A Big-Four advisory practice
Advisory of Oracle Fusion CX for a Big-Four advisory practice, covering Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Mar 2021 – Nov 2023 · 33 mo · Kochi · Professional Services
Functional ConsultantImplementation
A top-10 Indian pharma company · via Kestrelline Digital
Implementation of Oracle Fusion CX for a top-10 Indian pharma company, covering Loyalty, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Apr 2018 – Oct 2020 · 31 mo · Kochi · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
ExcelOTBI
MODULES
Customer Data ManagementImplementedLoyaltyLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
HealthcarePublic SectorReal Estate
LANGUAGES
EnglishNativeMalayalamNative

Education

PPG · Commerce
IIM Bangalore · 2014 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
Rate₹26 LPA