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Mayank Das

Functional Consultant | Oracle Fusion CX | B2C Service · Customer Data Management · Functional Consultant · Functional
Gurugram, IndiaConsultantIST (UTC+5:30)PermanentCitizen
Open to working in Bengaluru · Remote · Gurugram · will relocate
Functional Consultant with 4 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Customer Data Management. Delivered implementations and rollouts across it & technology clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
4
years in Oracle
—
years in total
2
projects
₹7,25,000 / yr
annual
Seniority
Consultant · Functional Consultant
Availability
Available now
Notice period
Immediate
Works
From home
Open to
Permanent
Location
Gurugram, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantImplementation
An agri-commodities exporter · via Aurenza Global Services
Implementation of Oracle Fusion CX for an agri-commodities exporter, covering B2C Service, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
Apr 2025 – Jun 2026 · 15 mo · Gurugram · Agriculture & Food
Functional ConsultantAdvisory
An EPC infrastructure company
Advisory of Oracle Fusion CX for an EPC infrastructure company, covering B2C Service, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
Mar 2023 – Aug 2024 · 18 mo · Gurugram · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIs
MODULES
Customer Data ManagementImplementedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Agriculture & FoodIT & TechnologyPublic Sector
LANGUAGES
HindiConversationalEnglishNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Commerce
NIT Trichy · 2021 · Full-time
AvailabilityAvailable now
Notice periodImmediate
Rate₹7,25,000 / yr