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Mark Srivastava

Functional Consultant | Oracle Fusion CX | Sales · Incentive Compensation · B2C Service · Functional Consultant · Functional
Kuala Lumpur, MalaysiaSeniorMYT (UTC+8)Part timeWork permit held
Open to working in Remote · Kuala Lumpur · London · will relocate
Functional Consultant with 9 years of hands-on Oracle Fusion CX experience, specialising in Sales, Incentive Compensation, B2C Service. Delivered multiple full-cycle implementations across it & technology clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
9
years in Oracle
—
years in total
3
projects
USD 720 / day
day rate
Seniority
Senior · Functional Consultant
Availability
In 60 days
Notice period
60 days
Works
From home
Open to
Part time
Location
Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantImplementationLed
An international development NGO · via Aurenza Global Services
Implementation of Oracle Fusion CX for an international development NGO, covering Sales, Incentive Compensation, B2C Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Apr 2024 – Sep 2026 · 30 mo · Kuala Lumpur · Non-profit
Functional ConsultantAdvisory
A national FMCG company
Advisory of Oracle Fusion CX for a national FMCG company, covering Sales, Incentive Compensation, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Mar 2021 – Nov 2023 · 33 mo · Kuala Lumpur · Retail & CPG
Functional ConsultantMigration
A Big-Four advisory practice · via Brightmoor Advisory
Migration of Oracle Fusion CX for a Big-Four advisory practice, covering Sales, Incentive Compensation, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Feb 2018 – Jun 2020 · 29 mo · Kuala Lumpur · Professional Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UXOIC
MODULES
SalesImplementedCustomer Data ManagementLedIntelligent AdvisorImplementedLive ExperienceLedIncentive CompensationLedB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Agriculture & FoodIT & TechnologyPublic Sector
LANGUAGES
TamilConversationalEnglishNative
ALSO WORKED ON
QuickBooks

Education

Bachelors · Business Administration
Manipal Academy of Higher Education · 2014 · Full-time
AvailabilityIn 60 days
Notice period60 days
RateUSD 720 / day