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Mark Sethi

Functional Consultant | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Functional Consultant · Functional
Pune, IndiaSeniorIST (UTC+5:30)Contract · Part time · PermanentCitizen
Open to working in Pune
Functional Consultant with 9 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered multiple full-cycle implementations across aerospace & defence clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
9
years in Oracle
—
years in total
3
projects
₹25 LPA
annual
Seniority
Senior · Functional Consultant
Availability
In 2 weeks
Notice period
Serving notice
Works
From home
Open to
Contract, Part time, Permanent
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantSupport / AMSLed
An agri-commodities exporter · via Kestrelline Digital
Support / AMS of Oracle Fusion CX for an agri-commodities exporter, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Jun 2024 – Jun 2026 · 25 mo · Pune · Agriculture & Food
Functional ConsultantAdvisory
A multi-specialty hospital chain
Advisory of Oracle Fusion CX for a multi-specialty hospital chain, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Mar 2021 – Sep 2023 · 31 mo · Pune · Healthcare
Functional ConsultantSupport / AMS
A pan-India telecom operator · via Kestrelline Digital
Support / AMS of Oracle Fusion CX for a pan-India telecom operator, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Jun 2018 – Dec 2020 · 31 mo · Pune · Telecom

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
Intelligent AdvisorImplementedIncentive CompensationImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A25.D
INDUSTRIES
Aerospace & DefenceBanking & Financial ServicesIT & Technology
LANGUAGES
MarathiNativeEnglishNative

Education

PPG · Commerce
NIT Trichy · 2017 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
Rate₹25 LPA