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Mark Chen

Functional Consultant | Oracle Fusion CX | Sales · CPQ · Live Experience · Functional Consultant · Functional
Kuala Lumpur, MalaysiaSeniorMYT (UTC+8)PermanentWork permit held
Open to working in Remote · Kuala Lumpur · will relocate
Functional Consultant with 10 years of hands-on Oracle Fusion CX experience, specialising in Sales, CPQ, Live Experience. Delivered multiple full-cycle implementations across real estate clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
10
years in Oracle
—
years in total
3
projects
USD 720 / day
day rate
Seniority
Senior · Functional Consultant
Availability
Available now
Notice period
Immediate
Works
From home
Open to
Permanent
Location
Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantImplementationLed
A government transport undertaking · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a government transport undertaking, covering Sales, CPQ, Live Experience. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
SalesCPQLive Experience
Apr 2024 – Aug 2026 · 29 mo · Kuala Lumpur · Public Sector
Functional ConsultantAdvisory
A pan-India telecom operator
Advisory of Oracle Fusion CX for a pan-India telecom operator, covering Sales, CPQ, Live Experience. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
SalesCPQLive Experience
Mar 2021 – Aug 2023 · 30 mo · Kuala Lumpur · Telecom
Functional ConsultantMigration
A national FMCG company · via Aurenza Global Services
Migration of Oracle Fusion CX for a national FMCG company, covering Sales, CPQ, Live Experience. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesCPQLive Experience
Feb 2018 – Aug 2020 · 31 mo · Kuala Lumpur · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIs
MODULES
SalesLedServiceImplementedCPQImplementedField ServiceImplementedIntelligent AdvisorLedLive ExperienceLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Construction & EngineeringEnergy & UtilitiesReal Estate
LANGUAGES
TamilConversationalEnglishNative
ALSO WORKED ON
SAP

Credentials

1Z0-1054Pending review

Education

Bachelors · Supply Chain Management
Visvesvaraya Technological University · 2014 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateUSD 720 / day