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Mark Al-Hashimi

Business Analyst | Oracle Fusion CX | CPQ · Service · Business Analyst · Functional
Dubai, United Arab EmiratesConsultantGST (UTC+4)AdvisoryWork permit held
Open to working in Remote · Dubai · will relocate
Business Analyst with 4 years of hands-on Oracle Fusion CX experience, specialising in CPQ, Service. Delivered implementations and rollouts across telecom clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
4
years in Oracle
—
years in total
2
projects
AED 2,080 / day
day rate
Seniority
Consultant · Business Analyst
Availability
Not looking
Notice period
30 days
Works
From home
Open to
Advisory
Location
Dubai, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystImplementation
An international development NGO · via Kestrelline Digital
Implementation of Oracle Fusion CX for an international development NGO, covering CPQ, Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
ServiceCPQ
Apr 2025 – Nov 2026 · 20 mo · Dubai · Non-profit
Business AnalystAdvisory
A national FMCG company
Advisory of Oracle Fusion CX for a national FMCG company, covering CPQ, Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
ServiceCPQ
Mar 2023 – Jun 2024 · 16 mo · Dubai · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder Studio
MODULES
ServiceImplementedCPQConfigured
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
AutomotiveManufacturingTelecom
LANGUAGES
HindiConversationalEnglishNative
ALSO WORKED ON
SAP

Credentials

1Z0-1054Pending review

Education

Bachelors · Finance
Delhi University · 2018 · Part-time
AvailabilityNot looking
Notice period30 days
RateAED 2,080 / day