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Maria Narayanan

Functional Consultant | Oracle Fusion CX | Partner Relationship Management · Loyalty · Customer Data Management · Functional Consultant · Functional
Riyadh, Saudi ArabiaSeniorAST (UTC+3)Advisory · Contract · Contract to hireWork permit held
Open to working in Riyadh
Functional Consultant with 10 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across pharma & life sciences clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
10
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Functional Consultant
Availability
In 30 days
Notice period
Serving notice
Works
Hybrid
Open to
Advisory, Contract, Contract to hire
Location
Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantSupport / AMSLed
A global auto-components manufacturer · via Tessaline Systems
Support / AMS of Oracle Fusion CX for a global auto-components manufacturer, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Mar 2024 – Jun 2026 · 28 mo · Riyadh · Manufacturing
Functional ConsultantImplementation
A 400-store retail chain · via Tessaline Systems
Implementation of Oracle Fusion CX for a 400-store retail chain, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Jan 2021 – Aug 2023 · 32 mo · Riyadh · Retail & CPG
Functional ConsultantMigration
A pan-India telecom operator · via Tessaline Systems
Migration of Oracle Fusion CX for a pan-India telecom operator, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
May 2018 – Oct 2020 · 30 mo · Riyadh · Telecom

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder Studio
MODULES
Customer Data ManagementImplementedPartner Relationship ManagementImplementedLoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Pharma & Life Sciences
LANGUAGES
EnglishProfessionalArabicNative

Credentials

1Z0-1054Pending review

Education

UG · Commerce
Heriot-Watt University Dubai · 2013 · Full-time
AvailabilityIn 30 days
Notice periodServing notice
RateOn request