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Maria Banerjee

Delivery Manager | Oracle Fusion CX | Sales · Incentive Compensation · B2C Service · Delivery Manager · Functional
Johannesburg, South AfricaLeadSAST (UTC+2)Contract to hire · PermanentCitizen
Open to working in Johannesburg
Delivery Manager with 23 years of hands-on Oracle Fusion CX experience, specialising in Sales, Incentive Compensation, B2C Service. Delivered multiple full-cycle implementations across telecom clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
23
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Delivery Manager
Availability
Available now
Notice period
Immediate
Works
Hybrid
Open to
Contract to hire, Permanent
Location
Johannesburg, South Africa · SAST (UTC+2)
Work authorisation
Citizen
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerMigrationLed
A Big-Four advisory practice · via Quillfield Partners
Migration of Oracle Fusion CX for a Big-Four advisory practice, covering Sales, Incentive Compensation, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
May 2020 – Oct 2026 · 78 mo · Johannesburg · Professional Services
Delivery ManagerImplementation
A two-wheeler manufacturer · via Northwyn Analytics
Implementation of Oracle Fusion CX for a two-wheeler manufacturer, covering Sales, Incentive Compensation, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Jan 2013 – Jun 2019 · 78 mo · Johannesburg · Automotive
Delivery ManagerSupport / AMS
A Tier-1 private-sector bank · via Orvane Consulting
Support / AMS of Oracle Fusion CX for a Tier-1 private-sector bank, covering Sales, Incentive Compensation, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Mar 2006 – Sep 2012 · 79 mo · Johannesburg · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIs
MODULES
SalesLedIntelligent AdvisorLedLive ExperienceLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Telecom
LANGUAGES
HindiNativeEnglishProfessional

Education

UG · Accounting
Mumbai University (Distance) · 2000 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateOn request