Manisha Jain

Functional Consultant | Oracle Fusion CX | Partner Relationship Management · B2C Service · Loyalty · Functional Consultant · Functional

Toronto, CanadaSeniorEST (UTC-5)Advisory · Contract · Part timePermanent resident

Open to working in Toronto

Functional Consultant with 9 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, B2C Service, Loyalty. Delivered multiple full-cycle implementations across construction & engineering clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Senior · Functional Consultant
Availability: Not looking
Notice period: 90 days
Works: Hybrid
Open to: Advisory, Contract, Part time
Location: Toronto, Canada · EST (UTC-5)
Work authorisation: Permanent resident

Profile updated 4 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantSupport / AMSLed

A defence electronics PSU · via Tessaline Systems

Support / AMS of Oracle Fusion CX for a defence electronics PSU, covering Partner Relationship Management, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementLoyaltyB2C Service

Mar 2024 – Jun 2026 · 28 mo · Toronto · Aerospace & Defence

Functional ConsultantImplementation

An Indian steel and alloys group · via Northwyn Analytics

Implementation of Oracle Fusion CX for an Indian steel and alloys group, covering Partner Relationship Management, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementLoyaltyB2C Service

Jan 2021 – Oct 2023 · 34 mo · Toronto · Manufacturing

Functional ConsultantMigration

A third-party logistics provider · via Valecrest Technologies

Migration of Oracle Fusion CX for a third-party logistics provider, covering Partner Relationship Management, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementLoyaltyB2C Service

May 2018 – Jul 2020 · 27 mo · Toronto · Logistics

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

REST APIs

MODULES

Customer Data ManagementLedPartner Relationship ManagementImplementedLoyaltyImplementedKnowledge ManagementImplementedB2C ServiceLed

PILLARS

RELEASES

26.D26.C26.B26.A

INDUSTRIES

Construction & Engineering

LANGUAGES

EnglishProfessionalPunjabiNative

ALSO WORKED ON

Salesforce

Education

Bachelors · Commerce

Amity University · 2016 · Full-time

AvailabilityNot looking

Notice period90 days

RateOn request