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Manish Srivastava

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional
Noida, IndiaConsultantIST (UTC+5:30)Advisory · Contract to hire · PermanentCitizen
Open to working in Noida
Functional Consultant with 5 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across higher education clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
5
years in Oracle
—
years in total
2
projects
₹13 LPA
annual
Seniority
Consultant · Functional Consultant
Availability
Available now
Notice period
15 days
Works
Hybrid
Open to
Advisory, Contract to hire, Permanent
Location
Noida, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantAdvisory
A Tier-1 private-sector bank
Advisory of Oracle EBS CX for a Tier-1 private-sector bank, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2025 – Dec 2026 · 19 mo · Noida · Banking & Financial Services
Functional ConsultantRollout
A hotel and resorts group
Rollout of Oracle EBS CX for a hotel and resorts group, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2023 – Nov 2024 · 22 mo · Noida · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Workflow BuilderOracle Forms & Reports
MODULES
EBS TeleServiceConfiguredEBS Field ServiceConfiguredEBS TeleSalesImplementedEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Aerospace & DefenceHigher Education
LANGUAGES
HindiProfessionalEnglishNative

Credentials

1Z0-1054Reference verified

Education

Bachelors · Commerce
University of Calcutta · 2017 · Full-time
AvailabilityAvailable now
Notice period15 days
Rate₹13 LPA