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Manish Krishnan

Programme Director | Oracle EBS CX | Field Service · TeleSales · TeleService · Programme Director · Functional
Dublin, IrelandLeadGMT/ISTAdvisory · ContractSponsorship required
Open to working in Dublin
Programme Director with 12 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across non-profit clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
12
years in Oracle
—
years in total
3
projects
EUR 1,34,000 / yr
annual
Seniority
Lead · Programme Director
Availability
Not looking
Notice period
Immediate
Works
Hybrid
Open to
Advisory, Contract
Location
Dublin, Ireland · GMT/IST
Work authorisation
Sponsorship required
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Programme DirectorRolloutLed
A broadcast and streaming network
Rollout of Oracle EBS CX for a broadcast and streaming network, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2023 – Nov 2026 · 46 mo · Dublin · Media & Entertainment
Programme DirectorRollout
A defence electronics PSU
Rollout of Oracle EBS CX for a defence electronics PSU, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2019 – Aug 2022 · 43 mo · Dublin · Aerospace & Defence
Programme DirectorRollout
An agri-commodities exporter
Rollout of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2015 – Dec 2018 · 47 mo · Dublin · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
SQL / PL-SQLSOA Suite
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Non-profitTelecom
LANGUAGES
HindiBasicEnglishNative

Education

Diploma · Finance
Savitribai Phule Pune University · 2006 · Part-time
AvailabilityNot looking
Notice periodImmediate
RateEUR 1,34,000 / yr