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Manish Kapoor

Project Manager | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Project Manager · Functional
São Paulo, BrazilSeniorBRT (UTC-3)Advisory · Contract · Part timeNot eligible
Open to working in São Paulo
Project Manager with 8 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across banking & financial services clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
8
years in Oracle
—
years in total
3
projects
USD 1,69,000 / yr
annual
Seniority
Senior · Project Manager
Availability
Not looking
Notice period
Immediate
Works
Hybrid
Open to
Advisory, Contract, Part time
Location
São Paulo, Brazil · BRT (UTC-3)
Work authorisation
Not eligible
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Project ManagerAdvisoryLed
A private university group
Advisory of Oracle EBS CX for a private university group, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Jun 2025 – Oct 2026 · 17 mo · São Paulo · Higher Education
Project ManagerRollout
A pan-India telecom operator
Rollout of Oracle EBS CX for a pan-India telecom operator, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2023 – Jun 2024 · 17 mo · São Paulo · Telecom
Project ManagerUpgrade
A 400-store retail chain
Upgrade of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Apr 2021 – Sep 2022 · 18 mo · São Paulo · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Oracle Forms & ReportsODI
MODULES
EBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
PortugueseBasicEnglishNative

Education

Diploma · Accounting
IIM Bangalore · 2012 · Part-time
AvailabilityNot looking
Notice periodImmediate
RateUSD 1,69,000 / yr