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Manish Kapoor

Solution Architect | Oracle Fusion CX | Incentive Compensation · Partner Relationship Management · B2C Service · Solution Architect · Functional
New Jersey, United StatesSeniorEST (UTC-5)Contract · Part timePermanent resident
Open to working in New Jersey
Solution Architect with 8 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, Partner Relationship Management, B2C Service. Delivered multiple full-cycle implementations across professional services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
8
years in Oracle
—
years in total
3
projects
USD 1,50,000 / yr
annual
Seniority
Senior · Solution Architect
Availability
In 2 weeks
Notice period
Immediate
Works
Hybrid
Open to
Contract, Part time
Location
New Jersey, United States · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
A pan-India telecom operator
Rollout of Oracle Fusion CX for a pan-India telecom operator, covering Incentive Compensation, Partner Relationship Management, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementIncentive CompensationB2C Service
Feb 2025 – Nov 2026 · 22 mo · New Jersey · Telecom
Solution ArchitectRollout
A Tier-1 private-sector bank
Rollout of Oracle Fusion CX for a Tier-1 private-sector bank, covering Incentive Compensation, Partner Relationship Management, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementIncentive CompensationB2C Service
Feb 2023 – Jun 2024 · 17 mo · New Jersey · Banking & Financial Services
Solution ArchitectRollout
An EPC infrastructure company
Rollout of Oracle Fusion CX for an EPC infrastructure company, covering Incentive Compensation, Partner Relationship Management, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementIncentive CompensationB2C Service
Feb 2021 – Aug 2022 · 19 mo · New Jersey · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
Customer Data ManagementLedPartner Relationship ManagementImplementedLoyaltyImplementedIncentive CompensationLedKnowledge ManagementImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Hospitality & TravelProfessional Services
LANGUAGES
GujaratiBasicEnglishNative

Education

Diploma · Finance
Delhi University · 2011 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateUSD 1,50,000 / yr