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Manish Gupta

Functional Consultant | Oracle Fusion CX | Process Automation (PCS) · B2C Service · Customer Data Management · Functional Consultant · Functional
Bengaluru, IndiaSeniorIST (UTC+5:30)Contract to hire · PermanentCitizen
Open to working in Bengaluru
Functional Consultant with 8 years of hands-on Oracle Fusion CX experience, specialising in Process Automation (PCS), B2C Service, Customer Data Management. Delivered multiple full-cycle implementations across media & entertainment clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
8
years in Oracle
—
years in total
3
projects
₹24 LPA
annual
Seniority
Senior · Functional Consultant
Availability
Available now
Notice period
15 days
Works
Hybrid
Open to
Contract to hire, Permanent
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 8 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRolloutLed
A broadcast and streaming network
Rollout of Oracle Fusion CX for a broadcast and streaming network, covering Process Automation (PCS), B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Process Automation (PCS)Customer Data ManagementB2C Service
Feb 2025 – Jul 2026 · 18 mo · Bengaluru · Media & Entertainment
Functional ConsultantRollout
A defence electronics PSU
Rollout of Oracle Fusion CX for a defence electronics PSU, covering Process Automation (PCS), B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Process Automation (PCS)Customer Data ManagementB2C Service
Feb 2023 – Nov 2024 · 22 mo · Bengaluru · Aerospace & Defence
Functional ConsultantRollout
An agri-commodities exporter
Rollout of Oracle Fusion CX for an agri-commodities exporter, covering Process Automation (PCS), B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Process Automation (PCS)Customer Data ManagementB2C Service
Feb 2021 – Aug 2022 · 19 mo · Bengaluru · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
Fusion CloudOIC / OAC / APEX
TECHNICAL STACK
OICVisual Builder Studio
MODULES
Process Automation (PCS)ImplementedCustomer Data ManagementImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Media & EntertainmentPharma & Life Sciences
LANGUAGES
TamilBasicEnglishNativeKannadaProfessionalspeak/read

Education

Diploma · Human Resources
Osmania University · 2014 · Full-time
AvailabilityAvailable now
Notice period15 days
Rate₹24 LPA