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Mahesh Bhatt

Solution Architect | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Solution Architect · Functional
Gurugram, IndiaLeadIST (UTC+5:30)AdvisoryCitizen
Open to working in Remote · Gurugram · will relocate
Solution Architect with 12 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across public sector clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
12
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
Not looking
Notice period
90 days
Works
Hybrid
Open to
Advisory
Location
Gurugram, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectImplementationLed
A top-10 Indian pharma company · via Valecrest Technologies
Implementation of Oracle Fusion CX for a top-10 Indian pharma company, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2023 – Dec 2026 · 48 mo · Gurugram · Pharma & Life Sciences
Solution ArchitectImplementation
A national FMCG company · via Valecrest Technologies
Implementation of Oracle Fusion CX for a national FMCG company, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2019 – Dec 2022 · 48 mo · Gurugram · Retail & CPG
Solution ArchitectImplementation
A global auto-components manufacturer · via Valecrest Technologies
Implementation of Oracle Fusion CX for a global auto-components manufacturer, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2015 – Dec 2018 · 48 mo · Gurugram · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Groovy
MODULES
Customer Data ManagementLedIntelligent AdvisorLedLive ExperienceLedLoyaltyLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Public Sector
LANGUAGES
HindiConversationalEnglishProfessional

Education

Bachelors · Commerce
Bangalore University · 2009 · Full-time
AvailabilityNot looking
Notice period90 days
RateOn request