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Leah Tiwari

Delivery Manager | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Delivery Manager · Techno-functional
Manila, PhilippinesLeadPHT (UTC+8)Advisory · Contract · Part timeCitizen
Open to working in Hyderabad · Manila
Delivery Manager with 23 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered multiple full-cycle implementations across media & entertainment clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
23
years in Oracle
—
years in total
3
projects
USD 1,91,000 / yr
annual
Seniority
Lead · Delivery Manager
Availability
Not looking
Notice period
Immediate
Works
From home
Open to
Advisory, Contract, Part time
Location
Manila, Philippines · PHT (UTC+8)
Work authorisation
Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerAdvisoryLed
A listed IT services company
Advisory of Oracle Fusion CX for a listed IT services company, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Mar 2020 – Oct 2026 · 80 mo · Manila · IT & Technology
Delivery ManagerImplementation
A multi-specialty hospital chain · via Sarvat ERP Solutions
Implementation of Oracle Fusion CX for a multi-specialty hospital chain, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Apr 2013 – Nov 2019 · 80 mo · Manila · Healthcare
Delivery ManagerRollout
An EPC infrastructure company
Rollout of Oracle Fusion CX for an EPC infrastructure company, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
May 2006 – Dec 2012 · 80 mo · Manila · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
Customer Data ManagementLedIntelligent AdvisorLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Media & Entertainment
LANGUAGES
EnglishProfessionalSpanishNative

Credentials

1Z0-1054Not verified

Education

Masters · Commerce
Bangalore University · 2003 · Full-time
AvailabilityNot looking
Notice periodImmediate
RateUSD 1,91,000 / yr