Functional ConsultantAdvisory
A Tier-1 private-sector bank
Advisory of Oracle Fusion CX for a Tier-1 private-sector bank, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty