Techno-Functional LeadImplementation
A listed IT services company · via Ledgerkraft Consulting
Implementation of Oracle Fusion CX for a listed IT services company, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service