Leah Agarwal

Techno-Functional Lead | Oracle Fusion CX | Live Experience · Intelligent Advisor · Techno-Functional Lead · Techno-functional

Singapore, SingaporeSeniorSGT (UTC+8)Advisory · Contract · Contract to hireWork permit held

Open to working in Singapore

Techno-Functional Lead with 9 years of hands-on Oracle Fusion CX experience, specialising in Live Experience, Intelligent Advisor. Delivered multiple full-cycle implementations across automotive clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

SGD 1,28,000 / yr

annual

Seniority: Senior · Techno-Functional Lead
Availability: In 30 days
Notice period: Serving notice
Works: From home
Open to: Advisory, Contract, Contract to hire
Location: Singapore, Singapore · SGT (UTC+8)
Work authorisation: Work permit held

Profile updated 9 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadAdvisoryLed

A Gulf-based retail bank

Advisory of Oracle Fusion CX for a Gulf-based retail bank, covering Live Experience, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Intelligent AdvisorLive Experience

Mar 2024 – Jun 2026 · 28 mo · Singapore · Banking & Financial Services

Techno-Functional LeadImplementation

A 400-store retail chain · via Aurenza Global Services

Implementation of Oracle Fusion CX for a 400-store retail chain, covering Live Experience, Intelligent Advisor. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

Intelligent AdvisorLive Experience

Apr 2021 – Nov 2023 · 32 mo · Singapore · Retail & CPG

Techno-Functional LeadRollout

A Big-Four advisory practice

Rollout of Oracle Fusion CX for a Big-Four advisory practice, covering Live Experience, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Intelligent AdvisorLive Experience

May 2018 – Sep 2020 · 29 mo · Singapore · Professional Services

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIs

MODULES

Intelligent AdvisorLedLive ExperienceImplemented

PILLARS

RELEASES

26.D26.C26.B26.A

INDUSTRIES

Automotive

LANGUAGES

TamilBasicMandarinNativeEnglishProfessionalspeak/read

Credentials

1Z0-1054Document verified

Education

Bachelors · Computer Applications

University of Mumbai · 2012 · Correspondence

AvailabilityIn 30 days

Notice periodServing notice

RateSGD 1,28,000 / yr