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Lakshmi Verma

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Riyadh, Saudi ArabiaSeniorAST (UTC+3)Advisory · Contract to hire · PermanentWork permit held
Open to working in Riyadh
Techno-Functional Lead with 9 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across public sector clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
9
years in Oracle
—
years in total
3
projects
USD 1,57,000 / yr
annual
Seniority
Senior · Techno-Functional Lead
Availability
Available now
Notice period
Immediate
Works
Onsite
Open to
Advisory, Contract to hire, Permanent
Location
Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A government transport undertaking · via Valecrest Technologies
Support / AMS of Oracle Fusion CX for a government transport undertaking, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2024 – Jun 2026 · 28 mo · Riyadh · Public Sector
Techno-Functional LeadMigration
An Indian steel and alloys group · via Tessaline Systems
Migration of Oracle Fusion CX for an Indian steel and alloys group, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
May 2021 – Aug 2023 · 28 mo · Riyadh · Manufacturing
Techno-Functional LeadImplementation
A hotel and resorts group · via Orvane Consulting
Implementation of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2018 – Oct 2020 · 34 mo · Riyadh · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
ExcelOTBIREST APIsGroovy
MODULES
Customer Data ManagementLedLoyaltyImplementedIncentive CompensationImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
HealthcarePublic Sector
LANGUAGES
EnglishProfessionalArabicNative
ALSO WORKED ON
Workday

Education

PG · Computer Applications
Gujarat University · 2015 · Correspondence
AvailabilityAvailable now
Notice periodImmediate
RateUSD 1,57,000 / yr