Lakshmi Varghese

Support Analyst (AMS) | Oracle EBS CX | Field Service · Service Contracts · Support Analyst (AMS) · Techno-functional

Johannesburg, South AfricaAssociateSAST (UTC+2)Advisory · Contract to hireCitizen

Open to working in Johannesburg

Support Analyst (AMS) with 2 years of hands-on Oracle EBS CX experience, specialising in Field Service, Service Contracts. Delivered support and enhancement work across logistics clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

USD 83,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 30 days
Notice period: 15 days
Works: Onsite
Open to: Advisory, Contract to hire
Location: Johannesburg, South Africa · SAST (UTC+2)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

A global auto-components manufacturer · via Brightmoor Advisory

Migration of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS Service Contracts

Feb 2026 – Jul 2026 · 6 mo · Johannesburg · Manufacturing

Support Analyst (AMS)Rollout

A state power-distribution utility

Rollout of Oracle EBS CX for a state power-distribution utility, covering Field Service, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS Service Contracts

May 2025 – Nov 2025 · 7 mo · Johannesburg · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

SOA SuiteWorkflow BuilderOracle Forms & Reports

MODULES

EBS Field ServiceConfiguredEBS Service ContractsSupported

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

HindiNativeEnglishNative

Education

PG · Computer Applications

Bangalore University · 2021 · Full-time

AvailabilityIn 30 days

Notice period15 days

RateUSD 83,000 / yr