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Lakshmi Trivedi

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Ahmedabad, IndiaSeniorIST (UTC+5:30)Contract to hire · Part time · PermanentCitizen
Open to working in Ahmedabad · London
Techno-Functional Lead with 9 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across manufacturing clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
9
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Techno-Functional Lead
Availability
In 60 days
Notice period
Serving notice
Works
From home
Open to
Contract to hire, Part time, Permanent
Location
Ahmedabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 7 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A defence electronics PSU · via Orvane Consulting
Support / AMS of Oracle NetSuite CX for a defence electronics PSU, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2024 – Sep 2026 · 31 mo · Ahmedabad · Aerospace & Defence
Techno-Functional LeadMigration
A multi-specialty hospital chain · via Valecrest Technologies
Migration of Oracle NetSuite CX for a multi-specialty hospital chain, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2021 – Jun 2023 · 26 mo · Ahmedabad · Healthcare
Techno-Functional LeadImplementation
A Big-Four advisory practice · via Northwyn Analytics
Implementation of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2018 – Oct 2020 · 34 mo · Ahmedabad · Professional Services

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Power BIREST APIs
MODULES
NetSuite CRMLedSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
ManufacturingProfessional Services
LANGUAGES
GujaratiConversationalEnglishProfessional

Education

PG · Business Administration
University of Calcutta · 2016 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
RateOn request