Fusora
JobsCompaniesTalentModulesSalary Insights
Join free
Back to the profiles list
LT

Lakshmi Thomas

Support Analyst (AMS) | Oracle Fusion CX | CPQ · Field Service · Support Analyst (AMS) · Techno-functional
Gurugram, IndiaAssociateIST (UTC+5:30)Part timeCitizen
Open to working in Remote · Gurugram · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in CPQ, Field Service. Delivered support and enhancement work across pharma & life sciences clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.
2
years in Oracle
—
years in total
2
projects
₹6 LPA
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 60 days
Notice period
60 days
Works
Onsite
Open to
Part time
Location
Gurugram, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
A state power-distribution utility · via Tessaline Systems
Implementation of Oracle Fusion CX for a state power-distribution utility, covering CPQ, Field Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
CPQField Service
Jan 2026 – Jun 2026 · 6 mo · Gurugram · Energy & Utilities
Support Analyst (AMS)Migration
A 400-store retail chain · via Orvane Consulting
Migration of Oracle Fusion CX for a 400-store retail chain, covering CPQ, Field Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
CPQField Service
May 2025 – Aug 2025 · 4 mo · Gurugram · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcelOTBIREST APIs
MODULES
CPQConfiguredField ServiceSupported
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Higher EducationPharma & Life Sciences
LANGUAGES
HindiNativeEnglishProfessional

Education

Doctorate · Computer Applications
Delhi University · 2026 · Full-time
AvailabilityIn 60 days
Notice period60 days
Rate₹6 LPA