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Lakshmi Thakur

Techno-Functional Lead | Oracle NetSuite CX | CRM · Receiving · SuiteCommerce · Techno-Functional Lead · Techno-functional
Riyadh, Saudi ArabiaLeadAST (UTC+3)Contract to hire · Part time · PermanentWork permit held
Open to working in Riyadh · London
Techno-Functional Lead with 17 years of hands-on Oracle NetSuite CX experience, specialising in CRM, Receiving, SuiteCommerce. Delivered multiple full-cycle implementations across it & technology clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
17
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Techno-Functional Lead
Availability
In 60 days
Notice period
Serving notice
Works
From home
Open to
Contract to hire, Part time, Permanent
Location
Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation
Work permit held
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A state power-distribution utility · via Orvane Consulting
Support / AMS of Oracle NetSuite CX for a state power-distribution utility, covering CRM, Receiving, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerceReceiving
Mar 2022 – Sep 2026 · 55 mo · Riyadh · Energy & Utilities
Techno-Functional LeadMigration
A 400-store retail chain · via Valecrest Technologies
Migration of Oracle NetSuite CX for a 400-store retail chain, covering CRM, Receiving, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerceReceiving
May 2017 – Oct 2021 · 54 mo · Riyadh · Retail & CPG
Techno-Functional LeadImplementation
An Indian steel and alloys group · via Northwyn Analytics
Implementation of Oracle NetSuite CX for an Indian steel and alloys group, covering CRM, Receiving, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerceReceiving
Jan 2012 – Nov 2016 · 59 mo · Riyadh · Manufacturing

Oracle expertise

PRODUCT FAMILIES
NetSuiteFusion Cloud
TECHNICAL STACK
REST APIsExcel
MODULES
NetSuite CRMLedSuiteCommerceLedReceivingLed
PILLARS
CXSCM
INDUSTRIES
Agriculture & FoodIT & Technology
LANGUAGES
EnglishProfessionalArabicNative

Education

Doctorate · Business Administration
Amity University · 2012 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
RateOn request