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Lakshmi Singh

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
London, United KingdomLeadGMT/BSTContract · Part timePermanent resident
Open to working in London
Techno-Functional Lead with 17 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across telecom clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
17
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Techno-Functional Lead
Availability
In 2 weeks
Notice period
Immediate
Works
From home
Open to
Contract, Part time
Location
London, United Kingdom · GMT/BST
Work authorisation
Permanent resident
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
A hotel and resorts group · via Quillfield Partners
Migration of Oracle NetSuite CX for a hotel and resorts group, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2022 – Jun 2026 · 50 mo · London · Hospitality & Travel
Techno-Functional LeadMigration
A Gulf-based retail bank · via Quillfield Partners
Migration of Oracle NetSuite CX for a Gulf-based retail bank, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2017 – Nov 2021 · 55 mo · London · Banking & Financial Services
Techno-Functional LeadMigration
A pan-India telecom operator · via Quillfield Partners
Migration of Oracle NetSuite CX for a pan-India telecom operator, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2012 – Sep 2016 · 53 mo · London · Telecom

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
SuiteScriptPower BI
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
AutomotiveTelecom
LANGUAGES
HindiNativeEnglishProfessional

Education

Doctorate · Computer Applications
ICAI (Chartered Accountancy) · 2013 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateOn request