Lakshmi Patel

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Techno-Functional Lead · Techno-functional

Johannesburg, South AfricaSeniorSAST (UTC+2)Advisory · ContractCitizen

Open to working in Johannesburg · Hyderabad

Techno-Functional Lead with 11 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered multiple full-cycle implementations across it & technology clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

USD 1,34,000 / yr

annual

Seniority: Senior · Techno-Functional Lead
Availability: Not looking
Notice period: 30 days
Works: Onsite
Open to: Advisory, Contract
Location: Johannesburg, South Africa · SAST (UTC+2)
Work authorisation: Citizen

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed

A multi-specialty hospital chain · via Aurenza Global Services

Migration of Oracle Fusion CX for a multi-specialty hospital chain, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Intelligent AdvisorIncentive CompensationB2C Service

Feb 2024 – Dec 2026 · 35 mo · Johannesburg · Healthcare

Techno-Functional LeadRollout

A two-wheeler manufacturer

Rollout of Oracle Fusion CX for a two-wheeler manufacturer, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Intelligent AdvisorIncentive CompensationB2C Service

May 2021 – Dec 2023 · 32 mo · Johannesburg · Automotive

Techno-Functional LeadMigration

A broadcast and streaming network · via Ledgerkraft Consulting

Migration of Oracle Fusion CX for a broadcast and streaming network, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Intelligent AdvisorIncentive CompensationB2C Service

Feb 2018 – Dec 2020 · 35 mo · Johannesburg · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OICVisual Builder StudioExcel

MODULES

Customer Data ManagementImplementedIntelligent AdvisorLedIncentive CompensationLedB2C ServiceImplemented

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Agriculture & FoodIT & Technology

LANGUAGES

HindiConversationalEnglishNative

ALSO WORKED ON

Workday

Education

Doctorate · Computer Applications

Heriot-Watt University Dubai · 2019 · Full-time

AvailabilityNot looking

Notice period30 days

RateUSD 1,34,000 / yr