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Lakshmi Narayanan

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · B2B Commerce · Techno-Functional Lead · Techno-functional
Mexico City, MexicoLeadCST (UTC-6)Contract to hireCitizen
Open to working in Pune · Mexico City · Remote · will relocate
Techno-Functional Lead with 17 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, B2B Commerce. Delivered multiple full-cycle implementations across it & technology clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
17
years in Oracle
—
years in total
3
projects
USD 1,78,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 30 days
Notice period
30 days
Works
Onsite
Open to
Contract to hire
Location
Mexico City, Mexico · CST (UTC-6)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed
A hotel and resorts group · via Orvane Consulting
Implementation of Oracle Fusion CX for a hotel and resorts group, covering Subscription Management, Partner Relationship Management, B2B Commerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2B Commerce
Jan 2022 – Sep 2026 · 57 mo · Mexico City · Hospitality & Travel
Techno-Functional LeadMigration
A Gulf-based retail bank · via Quillfield Partners
Migration of Oracle Fusion CX for a Gulf-based retail bank, covering Subscription Management, Partner Relationship Management, B2B Commerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2B Commerce
May 2017 – Jun 2021 · 50 mo · Mexico City · Banking & Financial Services
Techno-Functional LeadSupport / AMS
A pan-India telecom operator · via Tessaline Systems
Support / AMS of Oracle Fusion CX for a pan-India telecom operator, covering Subscription Management, Partner Relationship Management, B2B Commerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2B Commerce
Mar 2012 – Oct 2016 · 56 mo · Mexico City · Telecom

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovyRedwood UXOIC
MODULES
Subscription ManagementLedPartner Relationship ManagementLedB2B CommerceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Agriculture & FoodIT & Technology
LANGUAGES
EnglishProfessionalSpanishNative

Education

Doctorate · Business Administration
Osmania University · 2011 · Correspondence
AvailabilityIn 30 days
Notice period30 days
RateUSD 1,78,000 / yr